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FAQs

Frequently Asked Questions

How long does it take to custom make a hat?

We require 3-5 weeks for production depending on project.

How do I find the right hat size for my custom order?

Please refer to our blog title “How do you Figure out your hat size”

Do you do special orders?

We can do special orders or custom hats. Customizing includes specific crown shapes, brim lengths, hat bands, finishes, colors, etc.

Can I launch a custom order over the phone?

No, please submit a custom order form agreeing to terms and conditions and request a call back with additional questions

Do you offer refunds for return?

There are no refunds of any kind. You may exchange for equal or lesser value for unworn or undamaged items.

Got More Question?

If you have more questions, send us a message and we will answer you as soon as possible.

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Custom Order Form

by submitting this form, you agree to the terms & conditions on custom orders. A depost will be required for all hdl custom orders.